ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF GLOBAL COVID-19 IMPACTS, PACKAGE DELIVERY NOW TAKES 30-60 DAYS TO ARRIVE. IF YOU DON'T WANT TO WAIT LONGER, YOU HAVE 24 HOURS TO CANCEL YOUR ORDER. CANCELLATION AND REFUND IS ONLY ALLOWED IF PACKAGE STILL NOT SHIPPED AND PACKAGE DOESN'T ARRIVE AFTER 90 DAYS OF SHIPMENT (MAXIMUM DAYS OF DELIVERY IN CASE OF LOGISTICS DELAYS).



Shipping policy

SHIPPING & DELIVERY

 

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.

 

 

 

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

 

 

 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

 

 

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 30-90 Business days
Canada, Europe 30-90 Business days
Australia, New Zealand 30-90 Business days
Mexico, Central America, South America 30-90 Business days
Max delivery time – 90 business days. Full refund if package not receive within 90 days buyer protection.  

*This doesn’t include our 2-5 day processing time.

 

 

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.